January 23, 2009
Employee Theft Multiplies When the Economy Nosedives!
Employees are currently facing the most serious economic hardship of their lifetime. After years of easy credit and treating ourselves to lifestyles that were better than we could afford, Americans are facing significant financial pressures. When faced with this type of dire situation, and given the opportunity, many will steal from their employer to provide their needs.
The driving force behind almost all employee theft is “pressure”. This is usually a result of financial pressures from living beyond ones means and creating huge personal debts. This can be a result of high medical bills or personal financial losses or a vice – gambling, drugs, alcohol, or extra marital affairs. With today’s serious economic situation, the financial pressures on many of our employees are so strong and so real that they force employees to do many things that they would not ordinarily do.
Even though financial pressures might lead an employee to steal from his or her employer, the theft can only occur if the employee has the “opportunity” to steal. This perceived opportunity to steal without being caught must be present in order for most employees to act on the pressures they are feeling.
Many factors can provide an employee the opportunity to steal but the primary one is the lack of effective internal controls or “checks and balances” in the company’s accounting procedures.
The ways employees can steal are only limited by their imagination and the opportunities present. Payroll fraud – padded hours, fictitious employees or unauthorized pay rates or bonuses – is very easy for many payroll department employees. Charging personal expenses on credit cards, obtaining false refunds, selling inventory on eBay or writing unauthorized checks are other common methods of employee theft.
An Association of Certified Fraud Examiners 2007 study of employee theft across the United States showed that 60% of employee thefts totaled more than $100,000. It also noted that 73% of employee thefts result from employees having financial difficulties and another 17% were a direct result of divorce or family problems. These types of family issues multiply as families are stressed by financial problems.
There are many “red flags” that an employer can watch for as indication that there may be a problem.
Warning signs of potential theft include:
· Extreme changes in lifestyle such as a flashy new car, expensive clothes or jewelry, a new motorcycle or a new boat.
· Unusual employee behavior changes such as being more irritable or seeming nervous all the time; being unable to look people in the eyes or increased drinking, drug abuse or gambling.
· Complaints from customers about an employee or about problems with their accounts.
· Missing or incomplete documentation such as bank reconciliations not being performed.
· An employee that never takes time off, works excessive overtime or is overly protective of their work.
· An employee that has an unusually close association with a supplier or customer.
· Employees with divorce or family problems or other troubling life circumstances.
The list is endless but you must be careful – these are just indicators and are not proof of fraudulent activity. If a red flag occurs, you must thoroughly investigate before any allegations can be made.
Eliminating, or at least decreasing, the opportunity to steal is the best and most inexpensive method to deter employee theft. You accomplish this by having a good system of internal controls over your cash receipts, accounts receivable, payroll and cash disbursements functions. It is far cheaper to prevent fraud than it is to suffer a loss.
Small business owners often believe that they are too small to have a reasonable set of checks and balances over their transactions. That is simply not the case – even the smallest of businesses can institute a good system of controls at very little cost. Such simple procedures as the owner looking at the detailed support for all checks, signing all checks and receiving the monthly bank statement direct from the bank can be very effective deterrents to employee theft.
A “must do” for an employer who catches an employee stealing is to prosecute that employee – otherwise you just turn him/her back into the community to be hired by another business and steal again. The failure to prosecute also shows your employees that they can steal from you without fear of the public humiliation and embarrassment to their family.
What should you do if you suspect employee theft or fraud? Contact an experienced forensic accountant to investigate the allegations, document the theft and prepare a report to provide to your insurance company or the authorities. Most law enforcement authorities do not have the budget to investigate all employee thefts so businesses often use an experienced forensic accountant, such as a Certified Fraud Examiner, to do the investigation for law enforcement in order to get the theft prosecuted.
A final thought about the cost of employee theft – if your business has a 20% profit margin on your revenue stream and an employee steals $50,000 from you, you must provide an additional $250,000 of revenue to offset the $50,000 theft.
What can you do? Set a “tone at the top” management example, communicate expectations to employees, create a culture of honesty and integrity, and keep your eyes open to changes in your employees’ lifestyles. If a problem is suspected contact a professional as soon as possible.
By Sheri F. Schultz, CPA/ABV/CFF
Partner, Fiske & Company, CPAs and Consultants
Filed by admin at 10:38 am under BPA News